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YOUR AUTOMATIC 24/7 SERVICE MANAGEMENT COCKPIT

TURN CLIENT OPINIONS INTO PROFITS

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Sentimantle enhances every aspect of your services

•Monitor performance of competitors
•Benchmark any aspect of your business against your competitors
•Gain insights for marketing your business
•Base pre-investment evaluations on customer sentiments
•Trend forecasting at the industry, country and destination levels
•Tourist demographic and lifestyle analysis
•Reputation analysis for property valuation
•Site and market analysis
•24/7 mystery guest service for your business
•Monitoring any aspect of your business – anytime, over time
•Prevention of service malfunctions
•Alerts on negative reviews and potential damage for your reputation

What you can gain:

  • Increase your revenues by 14%
  • Increase your occupancy by 11%
  • Improve your online rankings on OTAs
(Based on studies by the Cornell School of Hospitality Administration, 2012 and Philips et al., 2016)
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We Solve Your Challenges

SENTIMANTLE provides

  • Automatic 24/7 Service Management Cockpit
  • 24/7 Real-time alerts
  • Up-to-date To-Do Lists how to improve your services and operations
  • Indication of changes in the quality of services and operations
  • Benchmark analysis of competitors
  • A user-friendly dashboard and reporting system
  • Up-to-date and accessible at any time
(Based on studies by the Cornell School of Hospitality Administration, 2012 and Philips et al., 2016)
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How Sentimantle Works

Collecting Data

We collect business data from multiple resources

Machine Learning

We use different ML/AI models to generate insights

Generate Reports

We generate online reports with analysis of services and operations, changes over time and action items to improve them

Data Unification

We unify data from multiple data resources

Preparing Data

We combine data to visualize it

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SENTIMANTLE is an automatic 24/7 Service Management Cockpit – an advanced analytics solution for hospitality managers and hotel chain executives

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Sentimantle is a state-of-the-art software platform that assists a broad variety of companies in service sectors to improve their operations and customer satisfaction.

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