Encouraging hotel guests to share positive experiences on social media and review platforms is crucial for building a strong online reputation and attracting new guests. In this post, we’ll share some tips on how to do just that.

1. Make it easy for guests to share their experiences. Provide guests with clear instructions on how to share their experiences on social media and review platforms. This could include including the hotel’s social media handles and review links on guest room key cards, in-room information booklets, and on the hotel’s website.
2. Encourage guests to share their experiences through incentives such as discounts on future stays or upgrades.
3. Create unique hashtags for your hotel and encourage guests to use them when sharing their experiences on social media.
4. Respond to online reviews and feedback in a timely and professional manner. This shows that you value your guests’ opinions and are actively working to improve their experience.
5. Share guest experiences on your own social media channels to give potential guests a glimpse of the great experiences they can expect at your hotel.
6. Utilize the power of user-generated content by featuring guest photos and videos on your hotel’s website and social media channels.
7. Make the most of guest reviews by displaying them on your website, using them in marketing campaigns, and even sharing them with potential guests during the booking process.

By following these tips, you can make it easy for guests to share their positive experiences, and build a strong online reputation that will attract new guests to your hotel. Remember that the key to success is to make the process as easy and seamless as possible for guests, and to show appreciation for their feedback and engagement.

Know better your guest needs and preferences to contribute to their positive experiences. Contact us to see how: https://sentimantle.com/contact/