Customer satisfaction is a crucial aspect of any business, and measuring it accurately is vital for the success of the business. Traditionally, businesses have relied...
One common challenge that many businesses face is how to effectively connect with their audience on an emotional level. This is where Sentimantle comes in....
In today’s hyper-competitive hospitality industry, operational efficiency is critical to success. Hoteliers are always looking for ways to streamline their operations, reduce costs, and enhance...
In the hospitality industry, service faults can have a significant impact on the customer experience. Whether it’s a delayed room service, a broken TV, or...
The hospitality industry has always been at the forefront of technological advancements, and AI (artificial intelligence) is no exception. AI-enabled hotels are the next big...
In the world of hospitality, there’s no denying that technology is transforming the way hotels are managed. From chatbots and mobile apps to virtual reality...
As the hospitality industry continues to grow and evolve, so does the need for guest feedback. For years, hotels and resorts have relied on traditional...
As the number of digital nomads continues to grow, hotels are increasingly being asked to cater to the specific needs of this new breed of...
Artificial Intelligence (AI) has been transforming various industries and the hospitality industry is no exception. The adoption of AI technology in the hospitality industry has...
Business travel can be a stressful and overwhelming experience, with travelers often having to juggle multiple tasks and appointments. To make their stays more comfortable...