Generating a Unique Guest Experience in Hotels: The Art of Using Art
One of the key areas to focus on in hotels is the guest experience. In today’s competitive hotel market, providing exceptional guest experiences is essential for standing out from the competition. One of the ways that hotels can differentiate themselves and provide unique and memorable guest experiences is through the use of unique art pieces, […]
Why Sentimantle is a Must-Have Tool for Hotel General Managers
Hotel operations are a crucial aspect of the hospitality industry, and it’s essential for hotels to provide top-notch service to their guests. However, with so many hotels vying for guests’ attention, it can be difficult to stand out and provide a truly exceptional experience. That’s where Sentimantle comes in, with their revolutionary real-time feedback system. […]
The Importance of Understanding Guest Sentiment
In today’s highly competitive hotel industry, understanding guest sentiment is more important than ever before. With the rise of social media and online review platforms, guests have more power than ever to make or break a hotel’s reputation. The Importance of Understanding Guest Sentiment Sentimantle – The Insights Company > Blog > Sentimantle > The Importance of Understanding […]
Strengthening Brands by Improving Client Satisfaction
Hotel brands are constantly looking for ways to preserve the strength of their brand and ensure a high degree of satisfaction among guests. In today’s highly competitive hospitality industry, it is essential for hotels to monitor and assure guest satisfaction in order to maintain a strong reputation and attract new customers. Strengthening Brands by Improving […]
Competitive Analysis Improves RevPar, ADR and Occupancy
Competitive analysis is a vital tool for hotels to improve their revenue per available room (RevPAR), average daily rate (ADR), and occupancy rate. By analyzing the services and strategies of competitors, hotels can identify areas for improvement and capitalize on opportunities to increase revenue. Competitive Analysis Improves RevPar, ADR and Occupancy Sentimantle – The Insights […]
Striking the Balance between Cost Reduction and Guest Satisfaction – But how?
Hotels are facing increasing pressure to reduce costs while still maintaining high levels of guest satisfaction. However, what are the strategies that can be used by hotels to achieve this balance? Striking the Balance between Cost Reduction and Guest Satisfaction – But how? Sentimantle – The Insights Company > Blog > Sentimantle > Striking the Balance between Cost […]
Text Analysis Shows Major Differences in Experiences of Airbnb vs. Hotel Guests
Airbnb and hotels are two popular options for travelers looking for accommodation. However, the experiences of customers who stay in Airbnb rentals and hotels can be quite different. An advanced text analysis was used to analyze online reviews from both types of customers. Text Analysis Shows Major Differences in Experiences of Airbnb vs. Hotel Guests […]
Trends and Opportunities of Halal Tourism
(Halal refers to anything that is permissible or lawful according to Islamic law. It is often used in reference to food and drink, but can also apply to other aspects of life such as business, personal conduct, and clothing) Trends and Opportunities of Halal Tourism Sentimantle – The Insights Company > Blog > Sentimantle > > Trends and Opportunities […]
Encouraging Hotel Guests to Share Positive Experiences on Social and Review Platforms
Encouraging hotel guests to share positive experiences on social media and review platforms is crucial for building a strong online reputation and attracting new guests. Encouraging Hotel Guests to Share Positive Experiences on Social and Review Platforms Sentimantle – The Insights Company > Blog > Sentimantle > > Encouraging Hotel Guests to Share Positive Experiences on Social and Review […]
What Causes Satisfaction and Dissatisfaction with Hotels? Differences between North American and Chinese Guests
As the hospitality industry continues to grow and evolve, it’s important for hotel managers to understand what factors contribute to guest satisfaction and dissatisfaction and how preferences of guests from different countries and cultures differ. Analysis of Chinese and North American guest reviews highlights different levels of satisfaction from various aspects of hotel services and […]