The hospitality industry has long relied on guest reviews as a key source of information about how to improve guest experiences and
The hospitality industry has long relied on guest reviews as a key source of information about how to improve guest experiences and
One of the biggest challenges that hotels face today is managing their online reputation. With the rise of social media, hotel guests
Often, hotel marketers make the critical mistake of failing to understand who their target audience is. This can lead to ineffective marketing
The use of Artificial Intelligence (AI) in the hospitality industry has been on the rise in recent years, with hotels looking for
AI-powered marketing and advertising is the future of the hospitality industry, and it can help hotels to target specific segments of guests
Upselling is a common strategy used by hotels to increase profits and provide additional value to guests. It is the process of
Sentimantle is a state-of-the-art software platform that assists a broad variety of companies in service sectors to improve their operations and customer satisfaction.